When you buy tickets from one of our trusted marketplace partners through TicketsFinder, you're covered by our 100% Buyer Guarantee — giving you peace of mind from checkout to event day.
We guarantee that you will receive the tickets you ordered — valid, authentic, and on time — or you'll receive your money back.
You are entitled to a 100% refund if:
TicketsFinder partners only with reputable, verified marketplaces that stand behind every transaction — so you can focus on the experience, not the risk.
At TicketsFinder, our mission is to help you secure authentic tickets safely and easily, every time.
We work only with marketplaces that maintain industry-leading buyer protections and uphold strict guarantees for ticket validity, delivery, and event integrity.
Should any issue arise, you'll be connected directly to the marketplace's support team for fast, fair resolution under their protection policies — guaranteed.
From the moment you click "buy" to the moment the lights go down, we're here to help you enjoy every step of your event journey.
Our dedicated customer support team is always available to help you understand your options, locate your order, or connect you with the right marketplace representative if assistance is needed.
Verified proof of invalid tickets must be provided in writing from the event venue.
Handwritten or stamped "voids" do not qualify as verified proof.
A 100% refund for a cancelled event (without a rescheduled date) includes the ticket price and service fees, but excludes shipping or delivery costs.
With TicketsFinder, you can book with confidence knowing you're covered every step of the way.
If you've explored our resources and still need assistance, our support team is ready to help.
We're committed to ensuring your ticket-buying experience is secure, transparent, and stress-free.
Already purchased tickets?
Log into your marketplace account to view your order, download tickets, or contact the seller directly.
Helping fans find verified tickets, compare prices, and buy with complete confidence.
Your memories start here — and they're protected by our 100% Buyer Guarantee.