Help Is Here…. You Need To Get It Now!
My wife was recently traveling to a meeting while driving on interstate 94. Unbeknown to her as she approached Minneapolis, major construction had begun that morning. As she approached, a construction exit sign ushered all traffic off the highway and dumped them into the city.
Everyone was now being dumped into the city. Being unfamiliar with the city streets, and absolutely no detour signage to rely on, she was in a jam. Her meeting was scheduled at 8:30AM and time was slipping away. Fortunately, we have free concierge service from the travel and vacation booking website. She picked up her phone and called them right away for help.
So… you never heard of this before? Let me help you. The next time you book an airline ticket with this web site, you will receive 30 minutes of free concierge service. You can use it anytime. Ask them anything. This is what they are there for. Try it once, you will love it and be hooked like we are!
Now, returning to the story, she is on the phone talking to the concierge. He is calm, and calming her down too all the while beginning to understand what is at issue. Timing was everything at this point and he knew just what to do.
The concierge is always sitting in front of a computer, and before long had researched the Minnesota highway department’s web site for road closures. Apparently the highway department failed to tell anyone about this closing. Not good! The concierge began to give her step-by-step guidance back to the highway on the other side of the city.
After 30 minutes of maneuvering through the city, the concierge was still on the phone with her. This was above and beyond the call of duty. This was Priceless!
In an event like this, without the concierge service this could have been horrible event for my wife. Fortunately it was not. Our belief in this company is now through the roof. We will always book our travel and vacations here. Let’s here it for Rovia! Awesome…
PH
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